The offer
$0 to start. $0 per month. 2.5% of the food revenue that runs through MISE — capped, so it can never cost you more than $1,500 in a month.
01What you get
- Ordering & checkout — menu, per-item customization, dietary filters, server-side pricing
- Subscriptions — recurring meal plans with menu rotation; customers pause, skip, change, or cancel themselves without calling you
- Production — daily prep sheets and counts generated from actual orders
- Delivery — route batching and optimization, driven-mile tracking, configurable driver pay
- Customer comms — order confirmations, delivery notifications, consent-compliant SMS and email
- Retention — loyalty tiers and points, promo codes, referral and affiliate commissions
- B2B — contract and corporate catering intake with recurring headcount ordering
- Owner tools — live dashboard, KPIs, staff roles, role-scoped training
Setup, configuration, data migration, and staff training are included at no cost.
02What it costs
| Setup fee | $0 |
| Monthly software fee | $0 |
| Revenue share | 2.5% of Processed Food Revenue |
| Monthly minimum | $149 — credited against the revenue share, not added to it |
| Monthly maximum | $1,500 — a hard cap. Your bill never exceeds this, no matter how much you grow. |
"Processed Food Revenue" means the value of menu items sold through MISE, before sales tax, tips, gratuities, delivery fees, and service fees, and after refunds, cancellations, and chargebacks.
In plain terms: the fee applies to food you actually sold and kept the money for. Nothing else.
03What you keep paying, and to whom
- Card processing stays exactly as it is today. You keep your own Square account and your own processing rates. Those fees go to Square, not to us.
- Your money never passes through us. Customer payments land in your account. We invoice you separately for the revenue share.
- Transactional messaging is included — order confirmations, delivery notifications, receipts. High-volume marketing campaigns are billed at our cost, with your approval first.
04Billing
- Invoiced monthly in arrears — you're billed for the month that already happened, never in advance.
- Every invoice includes a full line-item breakdown of the orders the fee was calculated on. You can check our math every month.
- Payment due within 10 days of invoice.
05Getting live
| Week | What happens |
|---|
| 1 | Menu, pricing, delivery zones, and business rules loaded |
| 2 | Customers and existing subscriptions migrated |
| 3 | Staff training; MISE runs in parallel with your current setup |
| 4 | Go live |
You are never asked to switch cold. Week 3 runs both systems side by side, so you see it work on real orders before anything depends on it.
06Term and exit
- Month to month. No contract, no minimum commitment.
- Either side may end it with 30 days' written notice.
- Your data is yours. Customers, orders, subscription history, delivery records — full export in standard format, on request, at any time, including on the way out. Nothing is held hostage.
07Territory protection
While you are a customer, we will not onboard another meal-prep or catering operator inside your delivery radius.
You are not helping us arm your local competition. You define your radius at signing, and it's written into the agreement.
08Support
- Direct access to the owner — not a ticket queue, not a chatbot.
- Response within one business day, faster during service hours.
- Product updates included at no extra cost. When we build something new for our own kitchen, you get it.
09What's not included
- Card processing fees (yours, paid to Square)
- Hardware — tablets, printers, phones
- Custom feature development beyond the standard product (quoted separately if you want it)
- Your own advertising or marketing spend
Founding Operator terms — first three operators only
You'd be among the first three kitchens outside our own to run MISE. That's worth something to us, so:
- Monthly minimum waived for the first 90 days. Until real volume is running through it, you pay nothing at all.
- Rate locked for 24 months — 2.5% and the $1,500 cap can't be raised on you, whatever we charge later.
In exchange: you agree to take an occasional reference call from another operator considering MISE, and let us describe your results in a written case study. You approve anything before it's published, and we never publish your revenue figures.
This terms sheet summarizes the commercial terms we discussed. A full agreement will follow for signature.
Operator name
Business
Signature
Date
Delivery radius (territory)